VOIP Phone Services
VOIP Phone Service Solutions
If your company uses a VoIP telephone system, the cost savings over traditional systems are quickly offset by the skyrocketing costs of management, maintenance, and support. That includes ensuring not only that the system is online, but that it delivers the highest Quality of Service (QoS) for your staff, partners and customers. Enitech brings those costs down by providing enterprise-level VoIP phone solutions and outsourced IT support at a fraction of the cost of handling it in-house.
Our services include nonstop preventative maintenance and 24/7 monitoring based out of our VoIP Operations center, where our team identifies and resolves problems before they start. We also perform regular remote and onsite preventative maintenance and inventory of your telecommunications to make sure your contracts are current, and your components are inventoried and tracked.
VOIP Phone Service For Businesses
Right Level Of Support
Enitech offers four tiers of VoIP phone support designed to provide you with the right level of proactive, preventative and responsive phone system support. These levels range from nonstop preventative maintenance and monitoring to 24×7 remote and onsite IT support. Our performance for each level is driven by ironclad Service Level Agreements (SLAs).
Secure Your Phones
Once you take telephony to the Internet, you open yourself up to risks of hacking and attacks. Enitech will build a wall of protection against that. We’ll start with a security audit to ensure your VoIP phone system has all the updated patches, software and hardware necessary to ensure basic security. We maintain continuity of service by handling configuration backups in case disaster strikes. We constantly track and install the latest updates
Monitoring & Support
Enitech monitors and manages every component of a VoIP phone system. We perform 24×7 monitoring of equipment, software and network. We also take on the responsibility of ensuring you reach the highest QoS of the switches and managed routers’ voice components. Monitoring and support is based out of our VoIP Operations Center, which is fully dedicated to remote issue prevention and resolution.
Preventative Maintenance
Enitech performs routine, regular remote and onsite preventative maintenance. We take inventory of your telecommunications assets to ensure service contracts are current and components are inventoried and tracked.
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